The Pros:They have great plans! No contract, per second billing, no system access fee. A very clever deferred cellphone payment plan.
The Cons:Annoying commercials - KOODO ding! Bare bones customer service, call centre open less than the business day, and usage charges apply to any services performed through it.
Koodo Mobile is the discount brand wireless brand for Tellus Mobility. It provides traditional cellphone plans, at competitive prices. The service is at it's best when it's used as a 'bargain' brand.
Currently, Koodo mobile offers the cheapest wireless plan in canada, at a rate that completly outstrips their competitors. This is accomplished by selling a much more stripped down plan than any of their competitor. As far as the consumer who wants the absolute cheapest cell plan, Koodo is in a league of it's own. Koodo remains very competitive in the lower mid range, with a plan that matches the lowest price point of other companies. At this level of compition, Koodo excells best if you are looking for features such as caller ID, and voice mail, which it offers for less than it's competitors, but suffers from poor performance in the long distance sector. Long distance begins to become the telling point in the higher end compition as well, but in Koodo's favour. The cellphone performs well in high priced plans, but only if the consumer is looking to make alot of long distance calls, (or very few). Finally, koodo offers a very customizable plan, and at very good prices. A snag in customizable plans in that local calling minuites, and text messaging alotments, are bundled, and cannot be purchased seperately. However, these bundles are pretty much across the board very reasonably priced, as far as minuites are concerned. A user who uses his phone exclusively for SMS might find this lack of customization troublesome.
User Reviews (4)
Pros & Cons
-
2
They have great plans! No contract, per second billing, no system access fee.
-
1
A very clever deferred cellphone payment plan.
-
3
Annoying commercials - KOODO ding!
-
1
Bare bones customer service, call centre open less than the business day, and usage charges apply to any services performed through it.
Community Reviews
see more community reviews
From your Computer
From the Web
Comments (7)
Val:
#koodo_mobile Just a CRAP!!!!!!!!! Billinng sucks!!!!! Connection.... What connection??????? STAY AWAY!!!!!!!!!!!!
Jan 29, 11
like
Val:
#koodo_mobile Koodo is a joke. Incomming call (suppose to be free)? Forget about it!!! i call to MYSELF and CANNOT reach the number. Call from the f8888ng koodo. NO PROBLEM. Just pay and you get it. Bunch of morons! Screw you!!!
Jan 29, 11
like
:
#koodo_mobile If you've already puchased a Koodo cell phone plan, you are probably familiar with the inefficient customer service you are being provided with. To the persons considering signing up with Koodo, please be warned of specific problems awaiting you when dealing with this company.
Dec 2, 10
like
1 person like this
haras88:
#koodo_mobile At least they answer the phone. I didn't have to wait on hold, and the customer service rep, while clearly new to the job, was extremely patient with me and had a supervisor readily avaliable for clarification. I have been with rogers for three years and have never (even once) had a call answered this quickly. Well done.
Feb 23, 10
like
pmacdona:
#koodo_mobile Annoying, but kinda clever. Instead of trying to target their demographic, they blatantly and deliberately miss the mark. I'm not sure if they are trying to be ironic or just honest. Although yes, I do hate the christmas jingles they had. I find the robot koooooodoooo to be kinda soothing.
Jan 16, 09
like
zeta:
#koodo_mobile Well, it just shows that advertising and sales are not always correlated. There are plenty of commercials out there that I can't stand, yet I buy the products. And so do you Eric.:-)
Oct 14, 08
like
Erik:
#koodo_mobile If there is one thing I hate in this world, it's the damn KOOODOOOO robotic voice they use in their commercial. That and murder.
Jul 8, 08
like
helpful
Read the full review
You may also like...